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  • What Is Tallow & Why Is It So Great For Skin?
    Tallow is rendered beef fat used in skincare for centuries. It closely mimics the natural lipids in human skin, making it easily absorbed and highly compatible. Tallow is rich in essential vitamins A, D, E, and K, and beneficial fatty acids, which contribute to overall skin nourishment and health. Tallow has been cherished for its moisturizing, protective, and healing properties. Its composition, rich in essential fatty acids like palmitic, stearic, and oleic acids, deeply nourishes the skin, restores the natural moisture barrier, and enhances skin elasticity. Tallow is also high in antioxidants and vitamins that support skin health and hydration. Key Fatty Acids and Their Benefits Palmitic Acid: Helps form a protective barrier to prevent moisture loss, keeping the skin hydrated and resilient. Stearic Acid: Offers emollient properties that soothe and soften the skin, improving texture and spreadability. Oleic Acid: Deeply moisturizes and nourishes the skin, enhances permeability for better ingredient absorption, and reduces dryness.
  • Does Tallow Smell Beefy?
    While tallow has a natural, earthy scent, our meticulous rendering process reduces the “beefy smell”. We blend our tallow with high-quality herbal-infused oils and therapeutic-grade essential oils to create a subtle, pleasant fragrance. In fact some think that our whipped tallow balms have a sweet spa-like fragrance.
  • Where Do You Source Your Suet for Tallow?
    We source our suet from McIntyre Pastures, a USDA-certified, organic, grass-fed farm in Caldwell, Idaho. Their cattle are raised without GMOs, soy, hormones, antibiotics, or mRNA vaccines, and the suet is carefully selected for quality and nutrient density.
  • Why Are There Variations in Color, Scent, and Texture?
    Natural ingredients and handmade processes can cause slight variations in color, scent, and texture. Factors such as season, diet, and environmental conditions affect each batch. These variations are normal and demonstrate the authenticity of our products.
  • Do You Ship Internationally?
    Currently, we only ship within the continental United States.
  • Can I Use Wyld Terra Products on Sensitive Skin?
    Yes, our products are formulated to be gentle and nourishing. However, if you have sensitive skin, perform a patch test first to ensure compatibility. Should you have any irritation or sensitivity, stop using immediately and contact your medical provider.
  • What Makes Wyld Terra Different from Other Natural Skincare Brands?
    Wyld Terra focuses on the holistic benefits of tallow, a traditional ingredient that closely mimics human skin lipids. Our products are crafted with wildcrafted, organic ingredients and local, sustainable resources to offer high-quality, effective skincare.
  • How Can I Stay Updated on New Products or Promotions?
    Sign up for our newsletter and follow our socials to receive updates on new products, promotions, and company news.
  • How long until my order ships?
    Orders typically ship within 1-3 business days, excluding pre-order items which will be marked with an anticipated shipping date.
  • Shipping Rates & Delivery Times
    Shipping times within the US generally range from 2-7 business days. Rates are calculated based on order weight and delivery address and are displayed at checkout.
  • Can I send you an email?
    For any concerns or questions, please reach out to us at hello@wyld-terra.com.
  • How Should I Store My Products?
    Store products in a cool, dry place away from direct sunlight. Avoid exposing them to water and humidity to maintain quality and prevent bacterial growth. Remember these are natural products through and through and they do not include harmful preservatives, proper care for your products is so important.
  • What is the Shelf Life of Wyld Terra Products?
    Our products have a shelf life of up to 12 months when stored properly. For optimal results, we recommend using them within 6 months of opening.
  • Why Does My Tallow Product Have a Grainy Texture?
    Temperature fluctuations can cause the essential fatty acids in tallow to crystallize, leading to a grainy texture. Warming the balm between your palms or letting it sit at room temperature may restore smoothness.
  • Patch Test & Allergy Information
    Perform a patch test before using any new product. Apply a small amount to a discreet area of skin and wait 24-48 hours for any adverse reactions. If irritation occurs, stop using immediately and contact your health provider.
  • Nut Allergy Warning
    Some of our products contain nut-derived ingredients, such as almond oil. Please review ingredient lists carefully and avoid products if you have a nut allergy. Additionally, all products are crafted in a small-batch studio that is not nut-free, so cross-contact with nut ingredients may occur.
  • Gluten-Free Information
    While our tallow is gluten-free, our products are not made in a certified gluten-free facility. Those with gluten allergies should exercise caution.
  • What If My Order is Damaged or Incorrect?
    Contact us within 3 days of receiving a damaged or incorrect order. We will assist with a replacement or store credit.
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